Request a new alert configuration rule

If you are a primary or secondary contact in your organization, there are some alert configuration rules that you can manage directly in the Arctic Wolf® Unified Portal. For more information, see Manage alert configurations.

Otherwise, complete these steps to request a new alert configuration rule.

These resources are required:
  • Administratorberechtigungen für Arctic WolfUnified Portal.

    Sie müssen ein primärer oder sekundärer Kontakt sein. Wenn Sie diese Zugriffsstufe benötigen, reichen Sie Ihre Anfrage bei einem primären oder sekundären Kontakt in Ihrer Organisation ein, oder klicken Sie auf Request an Update. Weitere Informationen finden Sie unter Request an alert configuration rule update.

  1. Melden Sie sich bei Arctic Wolf Unified Portal an.
  2. Klicken Sie im Navigationsmenü auf Organisationsprofil > Alarmkonfigurationsregeln.
  3. Click Request New Configuration.
  4. In the Request Subject field, briefly describe the alert you want to change.
  5. Optional: Add a related ticket.
  6. In the Request Details field, enter a detailed description of your alert configuration rule update request. If applicable, include information about the relevant application, server, host device, username, and network or system event. If applicable, specify the dates and times when this rule should be active.
    For example:
    • Allow cloud service sign-in from Canada.
    • Do not alert if user jane.doe@example.com assigns administrator permissions to another user in Office 365.
    • Do not alert if user john.doe@example.com signs in to a cloud service from New Zealand between August 10, 2023 and October 30, 2023.
  7. Optional: Attach a file.
  8. Click Submit Request.